Friends Travel Vietnam, a renowned travel agency specializing in immersive experiences across Vietnam, has partnered with Trip Affiliates Network (TA Network) to integrate its cutting-edge TourSuite platform. This strategic move is aimed at streamlining operations, boosting productivity, and enriching customer experiences, solidifying Friends Travel’s position in the competitive travel industry
As the travel sector increasingly embraces digital transformation, Friends Travel Vietnam demonstrates its commitment to innovation by adopting the TourSuite solution. This all-encompassing platform is designed to simplify and optimize various aspects of travel management, including product creation, pricing, booking, and customer service
One standout feature of TourSuite is its ability to enhance customer satisfaction through streamlined operations and personalized service. With real-time updates on availability and pricing, customers can make informed decisions quickly. The platform also automates booking processes, minimizing errors and delays. Additionally, TourSuite’s flexibility allows Friends Travel Vietnam to design customized itineraries tailored to clients’ preferences, ensuring each journey is unique and memorable
Jessica Thao, Managing Director, Friends Travel Vietnam stated, “By adopting Trip Affiliates Network’s TourSuite solution, we are positioning ourselves as a leader in Vietnam’s travel industry, ready to meet the demands of an evolving market. This partnership strengthens our operations while reaffirming our commitment to delivering exceptional travel experiences in one of Southeast Asia’s most captivating destinations. With TA Network’s technology, we can make our offerings more accessible and appealing to a global audience.”
Josef Foo, Managing Partner, TA Network, highlighted the benefits of this collaboration: “TourSuite empowers Friends Travel Vietnam to manage inventory efficiently, automate routine tasks, and provide real-time pricing and availability to clients and partners. This adoption also unlocks opportunities for the agency to connect with a global network of travel partners through our extensive B2B distribution channels. Friends Travel Vietnam can now offer its unique experiences to a broader audience, including international tour operators and travel agents.”
As Friends Travel Vietnam continues to grow and innovate, its partnership with TA Network is set to play a pivotal role in shaping its future. By leveraging advanced technology and fostering global collaboration, the agency is well-positioned to expand its market presence while maintaining its reputation as a trusted provider of high-quality travel experiences in Vietnam
www.friendstravelvietnam.com
About Trip Affiliates Network
Headquartered in Singapore, with offices in Indonesia, Vietnam & Thailand, Trip Affiliates Network provides FIT/group inbound & outbound turnkey solutions & add-on direct supplier connectivity services for travel agents, wholesalers & hotels. High-end platforms include integrated booking systems for flights, hotels, activities & transfers plus dynamic packages & digital payment solutions